Privacy Policy

Introduction

Blueshark Wanaka ("Blueshark", "we", "us", or "our") is committed to protecting your privacy and handling your personal information in accordance with the New Zealand Privacy Act 2020.

This Privacy Policy explains how we collect, use, store, and protect your personal information when you use Blueshark.co.nz, MountainBikes.co.nz, or otherwise interact with our business.

Information We Collect

We may collect personal information including:

  • Name

  • Business name

  • Billing and delivery addresses

  • Email address

  • Telephone number

  • Order and purchase history

  • Payment information (processed securely through third-party payment providers)

  • Information you provide when contacting us

  • Website usage and analytics data

We only collect information that is necessary to provide our products, services, and customer support.

How We Use Your Information

We may use your personal information to:

  • Process and fulfil orders

  • Arrange shipping and delivery

  • Provide customer support

  • Respond to enquiries

  • Manage trade and dealer accounts

  • Process returns and warranty enquiries

  • Improve our products, services, and websites

  • Meet legal and regulatory obligations

  • Send important service-related communications

Where you have given consent, we may also send marketing communications regarding products, promotions, and services.

Sharing Information

We do not sell or rent personal information to third parties.

We may share information with trusted service providers where necessary to operate our business, including:

  • Payment processing providers

  • Shipping and courier companies

  • Website hosting and technology providers

  • Professional advisers where required

  • Government authorities where required by law

Information is only shared where reasonably necessary for the services being provided.

Storage and Security

We take reasonable steps to protect personal information from unauthorised access, loss, misuse, disclosure, or alteration.

While no online system can be guaranteed completely secure, we use industry-standard security measures and work with reputable service providers to safeguard information.

Access and Correction

You have the right to request access to the personal information we hold about you and to request corrections if you believe the information is inaccurate.

Requests can be made by contacting us using the details below.

Cookies and Website Analytics

Our websites may use cookies and similar technologies to improve functionality, analyse website performance, and enhance the user experience.

You can adjust your browser settings to manage or disable cookies if you choose.

Third-Party Websites

Our websites may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be published on our websites and will take effect immediately upon publication.

Contact Us

If you have any questions regarding this Privacy Policy or wish to access or correct your personal information, please contact:

Blueshark Wanaka

83 Dublin Bay Road
Wanaka 9305
New Zealand

Phone: 03 443 8414
Email: admin@blueshark.co.nz